Variable | Total Sample N (%) | Federal Republic of Germany N (%) | Other Destinations N (%) | P-value |
---|---|---|---|---|
Months ago was the trip Mean ± SDa | 15.66 ± 15.71 | 16.53 ± 15.26 | 14.93 ± 16.09 | 0.37 |
Type of Healthcare Services | Â | Â | Â | 0.042 |
 Inpatient | 228 (68) | 113 (74) | 115 (61) |  |
 Outpatient | 102 (30) | 38 (25) | 64 (35) |  |
 Unknown | 6 (2) | 1 (1) | 5 (3) |  |
Treatment Available in the UAE | Â | Â | Â | 0.08 |
 Available | 96 (29) | 40 (26) | 56 (30) |  |
 Not Available | 187 (56) | 94 (62) | 93 (51) |  |
 I don’t know | 53 (16) | 18 (12) | 35 (19) |  |
Treatment Coverage |  |  |  | < 0.001 |
 Government Expenses | 265 (79) | 141 (93) | 124 (67) |  |
 Other Sources | 71 (21) | 11 (7) | 60 (33) |  |
Refund Policy Healthcare Abroad | Â | Â | Â | 0.71 |
 I know | 40 (12) | 17 (11) | 23 (13) |  |
 I don’t know | 296 (88) | 135 (89) | 161 (88) |  |
Satisfaction of the Healthcare Services Provided Overseas | Â | Â | Â | 0.06 |
 Very dissatisfied | 12 (4) | 7 (5) | 5 (3) |  |
 Dissatisfied | 8 (2) | 7 (5) | 1 (1) |  |
 Neutral | 12 (4) | 6 (4) | 6 (3) |  |
 Satisfied | 89 (26) | 44 (29) | 45 (24) |  |
 Very Satisfied | 215 (64) | 88 (58) | 127 (69) |  |
 Mean ± SD | 3.45 ± 0.94 | 3.31 ± 1.06 | 3.56 ± 0.82 |  |
Recommending Overseas Experience to Others | Â | Â | Â | 0.99 |
 Recommend | 302 (90) | 137 (90) | 165 (90) |  |
 Don’t Recommend | 33 (10) | 15 (10) | 18 (10) |  |
Aspects of Services Wish to Be Available in the UAE | Â | Â | Â | 0.11 |
 Waiting time | 142 (42) | 57 (38) | 85 (46) | 0.11 |
 Healthcare provider Communication | 277 (82) | 121 (80) | 156 (85) | 0.21 |
 Hospitality | 89 (26) | 45 (30) | 44 (24) | 0.24 |
 Education & Reading Material | 17 (5) | 10 (7) | 7 (4) | 0.25 |
 Convenient Atmosphere | 215 (64) | 92 (61) | 123 (67) | 0.23 |
Unfavorable Reactions/ Complications/ Outcomes During and After the Treatment | Â | Â | Â | 0.002 |
 No | 274 (82) | 113 (74) | 161 (88) |  |
 Yes | 62 (18) | 39 (26) | 23 (13) |  |
I know where to report medical error | Â | Â | Â | 0.16 |
 I don’t Know | 50 (15) | 18 (12) | 32 (17) |  |
 I know | 286 (85) | 134 (88) | 152 (83) |  |
Where to Report medical error | Â | Â | Â | Â |
 Embassy | 237 (71) | 109 (72) | 128 (70) | 0.67 |
 Overseas Patients Affairs Office | 95 (28) | 47 (31) | 48 (26) | 0.33 |
 Police | 15 (4) | 6 (34) | 9 (5) | 0.68 |
 Hospital Administration /complaint center | 40 (12) | 18 (12) | 22 (12) | 0.97 |
Next decision if there was delay in issuing visa | Â | Â | Â | 0.19 |
 Wait for Visa | 257 (76) | 119 (78) | 138 (75) |  |
 Look for Another Destination | 54 (16) | 26 (17) | 28 (15) |  |
 Search HCP in UAE12 | 25 (7) | 7 (5) | 18 (10) |  |